Michael Zgambo

Digitally connect with your #CreditUnion members from application and submission through decisioning and account funding in a single, streamlined session via #arcDX. Easily open new membership accounts digitally in as little as six minutes. https://hubs.li/Q02KpGfk0

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CUCollaborate can assist your #creditunion with America's Credit Unions' Project Zip Code, among many other data analytics and reporting solutions. Here's a note from Cobalt Credit Union's Robin Larsen on their experience with CUCollaborate: #CUCollaborate #DataAnalytics #CreditUnions #ProjectZipCode #FinancialServices #MemberInsights #CUtech #BankingSolutions #CreditUnionGrowth #InnovativeBanking

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If you're a CDFI credit union and you're wondering, 'What the heck is a material event?' this blog is for you. We also explain how to report it, so check it out: https://loom.ly/xBocgws #creditunions #CDFIs #materialevent

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For our Credit Union friends... Check out our latest blog post for CU Division's top 5 essential steps to bolster your crisis management strategy. From proactive planning to transparent communication, these tips will help you navigate any storm with confidence. Don't wait until a crisis hits—get prepared now! 💪📈 https://lnkd.in/ekSdTarS

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Is your credit union looking to expand its community impact and access critical funding? Our latest blog post breaks down the key takeaways from last week's webinar, "Understanding the CDFI Opportunity." Learn from CUCollaborate's CDFI expert Jeff Bailey, CUDE as he covers: ✅ The benefits of CDFI certification for growth and community impact ✅ Key requirements and strategies for certification success ✅ How CDFI funding can support underserved communities 📌 Read the full post here: https://lnkd.in/g6UVTBw3 #CreditUnions #CDFICertification #CreditUnionGrowth #CDFI

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The importance of application programming interfaces continues to grow, enhancing efficiency and member convenience. Learn how to effectively incorporate #APIs into your #creditunion's member service strategy by downloading this Envisant infographic: https://hubs.li/Q02td7Tv0

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Check out this latest article by Bonnie Ortiz in CU Insight on how a people audit can be the key to cutting delinquencies and boosting collections efficiency at your credit union. By optimizing your team and aligning roles, you can tackle this head-on and achieve extraordinary results. Need expert guidance? Reach out to O2 Consulting Group—we’re here to help you transform your collections strategy and drive operational excellence across your organization! 🚀 #CreditUnions #Collections #PeopleAudit #Efficiency #OperationalExcellence #Delinquencies #Leadership #FinancialServices https://loom.ly/4qPjcbA

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Your career is a race, not a sprint. And it is your race. Not anyone else’s. Read on for a retired credit union CEO's best advice for career development. https://hubs.la/Q02xsJDj0 The Leadership Bet #CreditUnions #Leadership #CareerDevelopment #ProfessionalDevelopment

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🤔 Is AI a threat to credit union jobs? Former NCUA Chairman Rodney E. Hood challenges this common misconception with a powerful perspective on how AI will upgrade the credit union workforce. At Senso, we're turning this vision into reality. Our AI solutions empower your staff to shift from routine transactions to high-value member interactions, converting every touchpoint into an opportunity for deeper member engagement. Ready to grow your credit union team with AI? DM us for a complimentary consultation on making AI work for your credit union's growth strategy.

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Dive into trending topics, connect with #CreditUnion peers, and so much more at the Operations and Member Experience Council and Technology Council Conference 2025: https://hubs.li/Q030frM70

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💡 Did you miss Jack Smith and Kyle Stutzman's presentation at the OME Tech Conference this year? Check out this recap from their session on navigating fintech and #creditunion collaborations! Thank you for having us on #CUBroadcast, Mike Lawson! Janusea #financialservices #fintech #technology

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To all #CDFI #CreditUnions Worried About Losing Certification: On December 7, 2023, the Community Development Financial Institutions Fund (CDFI Fund) published a revised CDFI Certification Application. Since then, CUCollaborate has heard from many credit unions that they worry about retaining Certification under the revised application. So, over the last few months, we have been working hard to develop strategies -- and the necessary software to support them -- to provide credit unions the best chance of retaining Certification. Below are some of the strategies, including software we have developed: 1. Custom Investment Areas (IA): While the revised certification application has significantly diminished the potential impact of custom IAs, they are still a critical tool for credit unions within reach of Certification but not quite there. Our software draws mathematically optimized, custom IAs based on a credit union’s lending activity and financial services. 2. Financial Services Option Analysis: Under the revised application, credit unions that either have 60% by number and 50% of the dollar, or 50% by number and 60% by dollar, can retain Certification if at least 60% of the credit union's depository account holders are members of one or more eligible Target Markets. We have found that the combination of a mathematically optimized Custom IA and the Financial Services Option is particularly effective in retaining Certification, specifically in desperate cases. 3. Target Market API: We have developed a CDFI Target Market API which supports a number of strategies to ensure that you meet your target market lending requirements moving forward. We have established, and continue to add more partnerships, with Fintechs (like National Auto Loan Network, LoanStar Technologies, GreenLyne, etc.) and loan participation platforms (like Aluvy, etc.) to help source qualified lending to ensure credit unions retain certification in the future. 4. CDFI Certification Dashboard: We have also developed a data analytics platform, allowing credit unions to monitor the necessary statistics to retain certification on a rolling basis to ensure that if they start to fall behind, proactive action may be taken before it is too late. 5. CUSO Strategies: If all else fails, credit unions can leverage CUSOs to either help the credit union attain or retain Certification directly OR indirectly gain the many benefits conferred by CDFI Certification through a CDFI Loan Fund CUSO. We know the value of your CDFI Certification, which is why we have invested significantly in developing strategies and proprietary technology that help credit unions retain Certification. Moreover, the software we have developed allows us to help credit unions retain Certification in instances when it would simply be impossible without it. If you believe you are in jeopardy of losing your certification, please contact us: https://lnkd.in/gsysDMTp

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In a recent webinar, we demystified the process of using the right #automation tool at the right time—dubbed the automation order of operations. Georgia United Credit Union's application of step three—deploying #RPA—has saved them $14,000 and hundreds of staff hours per year on just one task. Find out how they did it and how to find the right-fit automation solutions for your organization here: https://bit.ly/4fuRnbc

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We frequently talk with credit union execs wrestling with the decision of where to invest their resources to best grow their branch network. Check out Kurt Klassen's latest article on CUInsight.com to learn about some of the different options we recommend. https://lnkd.in/gecunJtj #maximizeROI #creditunion #growthstrategy #designbuild

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We're hosting a webinar tomorrow afternoon with Bank Director focused on how ag lenders can mitigate risk in their ag lending portfolios while continuing to meet the needs of their ag clients. Click the link below to register, and comment with your specific questions. https://ow.ly/qxWW50RsLCN

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Two words... HubSpot & Credit Union Data Okay, so maybe that's more like 4 words. 😄 However, when we speak to Credit Unions looking to use HubSpot, data is a huge topic. What data do you need to bring over to HubSpot? How much data is needed? What data is crucial to get the ROI out of HubSpot? All valid questions. All important questions. On May 30th, we will be discussing the planning stage of data management. How to effectively select the data you need, what is essential, and what you can bypass. If data is something you are stuck on, need guidance, or want insights on how we have helped Credit Unions manage their onboarding process to HubSpot, then register below: https://lnkd.in/dt469TCM SPEAKERS: Chris Leone, Kristin Harrison, Caroline Hall Prettyman #HubSpot #CreditUnion #DataManagement #ROI

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